With AOBs recent unexplained downtime–in which there has been no communication whatsover about–I’ve decided to look at Fillz again.
I mean, if AOB would just communicate when this stuff happens, I wouldn’t even look at Fillz. A friend of mine sent them an e-mail asking what the downtime was all about, and all he got back was,
“The site has been repaired, Blessings”
No mention of whether the site was still pulling orders for the 12 or so hours that they were up and down, nada. No mention if this a a problem that will happen again, nada. No mention of the source of the problem. I don’t expect a site to be up 24/7, I know that there will be issues, I know that maintenance needs to be done, but I do expect to be communicated with. In the past if the site went down, they would post something about it, and also something about if orders were still being pulled, sometimes even a backdoor.
Images of Roger just being pissed off at AOB customers and unplugging the system have popped into our heads because there has been no explanation for the downtime.
And yes, we were just kidding around, but because of the non communication there are AOB customers that swear the more they complain about service the more their shit gets fucked up. Now, if AOB would communicate, no one in the world would believe these silly allegations, but since they don’t, there are people who do.
On to Fillz.
They are awesome about posting service outages, and maintenance times. But, the thing that gets me about Fillz, is that it seems like I have to take 2 – 4 steps to do things that I can do on AOB in one click. These are things that I do everyday so this is a biggie.
Also, I like the repricing better on AOB, I can run my repricer, and then pull up a page to reprice the books that weren’t auto repriced. This page shows 25 items with pricing in all Amazon cats. I can also set my repricer to not auto reprice, and do it all via the reprice inventory page. Maybe Fillz has this, but I can’t see it in the TEST site. AOB also allows me to really customize my repricer specs via check items and fill in the blanks, I dont even have to write my own script, or get one written for me.
I like the AOB venue sales break down, I saw a graph on Fillz, but it did not break down by venue, then again, this was the TEST site.
Also, AOB has an Expense Area, I can add all my expenses, and get a 1 page screenshot of a month with venue sales. item costs. and expenses.
So, for the time being I will be sticking with AOB, but if the site goes down again with no communication during, or even after the fact as to the specifics, I will have to suck it up and try Fillz
Bitch With Books 